Thanks for purchasing our annual books at https://www.torbitconsulting.com/. These books are a non-refundable purchase. Though this item is eligible for free replacement within 7 days of delivery, in the unlikely event that a damaged, defective, or different item is delivered to you. We may contact you to ascertain the damage or defect in the product prior to issuing a replacement. Books are non-returnable for international customers for export orders. Please keep the item in its original condition for a successful return pickup. Contact the TORBIT team- for any further queries. Contact: +91 783844442.