The Greater Bengaluru Authority (GBA) has achieved near-total disposal of e-Khata applications, clearing over 99.2% of the more than nine lakh submissions received to date. Officials said the fully digital process has significantly reduced processing time and eliminated the need for citizens to visit municipal offices, reinforcing the state’s push towards transparent urban governance.

Most applications are being processed and disposed of within an average of two days from the date of submission, according to a report by Hindustan Times.

GBA officials emphasised that citizens no longer need to visit city corporation offices or GBA counters for Khata-related services.

“The authority reiterated that the entire process is now digital and requires no in-person follow-up, warning homebuyers and property owners against paying bribes or engaging middlemen who claim to ‘fast-track’ approvals. Just apply online – https://BBMPeAasthi.karnataka.gov.in,”  special commissioner Munish Moudgil said.

He said that a dedicated helpline (94806 83695) has been set up to assist applicants with queries. Citizens can also check real-time e-Khata status using the online tracking system.

E-Khata is an electronic version of the traditional Khata certificate, introduced by the BBMP in Bengaluru and other local bodies in October 2024. This digital record is available online, where property owners can apply for, download, and verify their Khata without visiting the municipal office.

On January 8, the Karnataka Cabinet approved the issuance of A-Khata certificates to B-Khata properties located in illegal layouts under the jurisdiction of urban local bodies. The decision applies to buildings, apartments, and flats.

“The cabinet has approved allowing sites and residential units currently classified as B-Khata, because they were developed in layouts without mandatory approvals, to be upgraded to A-Khata within the jurisdiction of the state’s urban local bodies. It applies to buildings, apartments, and flats. It is a policy decision,” Law and Parliamentary Affairs Minister HK Patil told reporters after the Cabinet meeting.

A B-Khata is a property record maintained by Bengaluru’s municipal authorities for buildings or plots that do not meet full planning or regulatory requirements, such as constructions without sanctioned plans, unauthorised layouts, or properties lacking occupancy certificates. These are not fully legal, but they are still recorded for tax purposes.