India’s Global Capability Centre (GCC) ecosystem added more than 500 new centres over the past five years, taking the total number of GCCs in the country to 2,117 in FY26, while annual revenue is estimated to have reached USD 98.4 billion, according to the Nasscom-Zinnov GCC Landscape Report 2026.

The report said the country’s GCC ecosystem now comprises 3,728 units employing about 2.36 million professionals, reflecting a shift in the role of Indian centres from cost-driven delivery hubs to strategic business and technology functions for global enterprises.

The report noted that India added over 500 GCCs and more than 1,000 GCC units between FY21 and FY26, with enterprises increasingly assigning these centres responsibility for engineering, product development, artificial intelligence and enterprise transformation.

Expansion spreads beyond metros

Bengaluru remained the country’s largest GCC hub with more than 1,080 units, followed by Hyderabad with over 515 units. Pune, Chennai, NCR and Mumbai continued to account for a significant share of the ecosystem, while emerging cities such as Coimbatore, Ahmedabad, Kolkata, Vadodara and Kochi gained traction as companies widened their location strategy.

According to the report, nearly two-thirds of new GCCs established in the past two years chose Bengaluru and Hyderabad because of their talent availability. At the same time, around 35 per cent of GCC units set up during the past year were located in emerging cities, signalling a gradual expansion beyond established metropolitan centres.

The Americas continued to account for the largest share of India’s GCC landscape at 63 per cent, led primarily by US-headquartered enterprises. Software and internet companies remained the largest contributors to the ecosystem, followed by banking, financial services and insurance, industrials and automotive.

The report also highlighted a change in the nature of work handled by Indian GCCs. More than 90 per cent of centres now operate as multifunctional organisations, while India’s share of global GCC AI talent has risen to around 28 per cent, making it the largest AI talent hub for GCCs outside the United States.

Nasscom and Zinnov said the next phase of growth will be driven by AI adoption, specialised talent, policy support and flexible operating models, with GCCs increasingly taking ownership of enterprise-wide innovation and strategic decision-making.